Human Capital Transformation in Equalizing Workloads and Increasing Employee Discipline: Study of the Regional Financial and Asset Agency of Takalar Regency
DOI:
https://doi.org/10.65246/mjssi.v21.488Keywords:
Human Capital Transformation, Workload Distribution, Employee Discipline, Workload Analysis, BKAD Takalar..Abstract
This study aims to analyze the role of Human Capital Transformation (HCT) as a strategic intervention to address workload disparities and improve employee discipline at the Regional Financial and Asset Management Agency (BKAD) of Takalar Regency. The main issues identified include unequal workload distribution—resulting in simultaneous conditions of overload and underload—as well as suboptimal employee discipline, particularly in terms of compliance with working hours and punctuality. This research employs a descriptive qualitative approach, with data collected through in-depth interviews with leaders and staff, observations, and document analysis, including policies on Workload Analysis (ABK) and the Performance Allowance (TPP) system. The findings indicate that the Human Capital Transformation implemented by BKAD is realized through two key mechanisms. First, the integration of ABK into the e-performance system and TPP, which significantly minimizes workload disparities by ensuring measurable and equitable task distribution. Second, the consistent enforcement of discipline based on digital data (electronic attendance), supported by the transparent application of sanctions and rewards in accordance with Government Regulation No. 94 of 2021. This transformation has proven to be a catalyst in creating a productive, performance-based, and integrity-driven work environment. The study concludes that Human Capital Transformation is a fundamental prerequisite for public sector organizations to achieve accountability and efficiency.
References
Becker, G. S. (1993). Human capital: A theoretical and empirical analysis, with special reference to education (3rd ed.). University of Chicago Press.
Boselie, P., Dietz, G., & Boon, C. (2005). Commonalities and contradictions in HRM and performance research. Human Resource Management Journal, 15(3), 67–94. https://doi.org/10.1111/j.1748-8583.2005.tb00154.x
Bratton, J., & Gold, J. (2022). Human resource management: Theory and practice (7th ed.). Palgrave Macmillan.
Dewi, S. P. (2023). The role of human capital in strategic agility and organizational agility in responding to the challenges of digital transformation. [Journal name not specified].
Guest, D. E. (2017). Human resource management and employee well-being: Towards a new analytic framework. Human Resource Management Journal, 27(1), 22–38. https://doi.org/10.1111/1748-8583.12139
Kaufman, R. L. (2020). Workload, fairness, and performance: The moderating effect of organizational climate. Journal of Public Administration Research and Theory, 30(2), 290–305. https://doi.org/10.1093/jopart/muz028
Kim, J., & Lee, W. (2024). Measuring and managing public employee workload: A review and framework for post-pandemic public sector. Public Management Review, 26(1), 1–25. https://doi.org/10.1080/14719037.2023.2183675
Kim, S., & Fernandez, S. (2017). Employee empowerment and turnover intention in the U.S. federal bureaucracy. The American Review of Public Administration, 47(1), 4–22. https://doi.org/10.1177/0275074015583712
Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory, research, and application. Sage Publications.
OECD. (2021). Public employment and management 2021: Towards a more resilient public service. OECD Publishing. https://doi.org/10.1787/1f9a52bd-en
Paauwe, J., & Boselie, P. (2005). HRM and performance: What next? Human Resource Management Journal, 15(4), 68–83. https://doi.org/10.1111/j.1748-8583.2005.tb00296.x
Patmawati, P. (2021). The effect of human capital and structural capital on employee performance at the Takalar Regency Tourism Office. Jurnal Bisnis dan Kewirausahaan, 10(1), 66–91.
Perry, J. L., & Hondeghem, A. (2008). Motivation in public management: The call of public service. Oxford University Press.
Sarker, M. R., & Baroudi, J. J. (2021). The role of digital HRM in enforcing employee discipline and compliance: Evidence from government organizations. Government Information Quarterly, 38(4), Article 101614. https://doi.org/10.1016/j.giq.2021.101614
Van De Voorde, K., Paauwe, J., & Van Veldhoven, M. (2012). Employee well-being and the HRM–organizational performance relationship. International Journal of Human Resource Management, 23(15), 3195–3215. https://doi.org/10.1080/09585192.2011.639243
Wright, P. M., & McMahan, G. C. (2011). Exploring human capital: Putting human back into strategic human resource management. Human Resource Management Journal, 21(2), 93–104. https://doi.org/10.1111/j.1748-8583.2010.00165.x
