Relationship Between Trust To Leaders And Employee Performance at PT. X
Article Sidebar
Main Article Content
Abstract
Employee performance is a critical determinant of organizational success, and trust in leadership has been identified as a significant factor influencing performance outcomes. This study aims to examine the relationship between trust in leaders and employee performance at PT. X, a family-owned property company in Makassar. A quantitative research design was employed, with a total of 39 employees selected as respondents using proportional random sampling. Trust in leadership was measured using a scale encompassing integrity, competence, consistency, loyalty, and openness, while employee performance was assessed based on task accomplishment, quality, and responsibility. Data were analyzed using Pearson’s correlation coefficient. The results indicate a significant positive relationship between trust in leaders and employee performance, with a correlation coefficient of 0.532 (p = 0.000), categorized as a moderate relationship. Employees who report higher levels of trust in their leaders tend to demonstrate higher performance, confirming previous findings that trust enhances work motivation, commitment, and productivity. These results highlight the importance for leaders to foster and maintain employee trust through transparency, fairness, and competence. The study provides practical implications for human resource management, suggesting that organizations can improve performance outcomes by strengthening the trust between leaders and subordinates. By promoting a trustworthy leadership culture, PT. X can enhance employee engagement, commitment, and overall organizational effectiveness.
Downloads
Article Details
Section
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Sutrisno, E. (2009). Manajemen sumber daya manusia edisi pertama. Jakarta: Kencana Prenada Media Group.
Moran, J. W., & Brightman, B. K. (2000). Leading organizational change. Journal of Workplace Learning: Employee Counselling Today, 12(2), 66−74.
Zopiatis, A., & Constanti, P. (2007). Human resource challenge confronting the Cyprus hospitality industry. EuroMed Journal of Business, 2(2), 135−53.
O’toole, J. (1999). Leadership A to Z a guide for the appropriately ambitious panduan berambisi secara positif. Jakarta: Penerbit Erlangga.
Nyhan, R. C. (2000). Changing the paradigm trust and its role in public sector organizations. Journal Of American Review Of Public Administration, 30(1).
McAllister, D. J. (1995). Affect and cognitions based trust as foundation for interpersonal cooperation in rrganizations. Academy of Management Journal. 38(1), 24-59.
Utaminingsih, A. (2009). Dimensi kepercayaan sebagai mediasi pengaruh gaya kepemimpinan, komitmen dosen kontrak PTS di kota Malang. Jurnal Administrasi Dan Bisnis, 3(1), 44-56.
Situmorang, P., J. (2013). Pengaruh kepercayaan pada atasan dan komitmen karyawan terhadap kinerja karyawan PT. Indojaya Agrinusa, Tbk TJ. Morawa–Sumatera Utara. Skripsi. Universitas Sumatera Utara: Medan.
Mangkunegara, A., P. (2005). Evaluasi kinerja. Bandung : Refika Aditama.
Setiawan, K., C. (2015). Pengaruh motivasi kerja terhadap kinerja karyawan level pelaksana di divisi operasi PT. Pusri Palembang. PSIKIS-Jurnal Psikologi Islami, 1(2), 43-53.
Zameer, H. et al. (2014). The impact of the motivation on the employee’s performance in beverage industry of Pakistan. International journal of academic research in accounting, finance and management sciences, 4(1), 293-298.
Bernardin, & Russell. (1998). Human resource management second edition. United States: McGraw-Hill.
Widodo, U. (2009). Pengaruh kepercayaan pada atasan, komitmen organisasi dan kepuasan kerja terhadap produktivitas karyawan (studi kasus pada tenaga penjualan pt. Nyonya meneer semarang). Fokus Ekonomi, 4(2), 24-39.
Sugiyono. (2013). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.
Robbins, S., P. (2008). Organizational behavior, tenth edition (perilaku organisasi edisi kesepuluh), Penerjemah: Drs. Benyamin Molan. Jakarta: Salemba Empat.
Azwar, S. (2015). Penyusunan skala psikologi ed.2. Yogyakarta: Pustaka Pelajar.
Setyaningsih, W. (2003). Pengaruh kepercayaan pada atasan, kepuasan kerja dan komitmen organisasi terhadap kinerja karyawan (studi kasus pada pegawai pemkot semarang). Tesis. Semarang: Universitas Diponegoro.
Bakti, D. K. (2013). Studi indigenous trust to leader pada karyawan jawa. Skripsi. Semarang: Universitas Negeri Semarang