Analysis of the Impact of Supply Chain, Human Capital, and Technology on Productivity, with Corporate Culture as a Moderating Variable, at PT Mensana Aneka Satwa
Article Sidebar
Main Article Content
Abstract
This study aims to analyze the relationship between Supply Chain, Human Capital, and Technology on Productivity and examine the role of Corporate Culture as a moderating variable at PT. Mensana Aneka Satwa. The study was conducted using a sample of 67 employees spread across the PT. Mensana Aneka Satwa factory. The sampling technique used was purposive sampling, which is a sampling technique based on specific criteria deemed relevant and able to provide data appropriate to the research needs. Data collection utilized a questionnaire method. The analysis used in this study was structural analysis using the partial least squares (PLS) approach, processed using Smart PLS version 4 software. Data testing used convergent validity, construct reliability, multicollinearity, and discriminant tests. The analysis results indicate that supply chain and human capital have a positive and significant impact on productivity. Corporate culture does not moderate the impact of the supply chain on productivity; however, it does moderate—by weakening—the impact of human capital on productivity. Conversely, corporate culture does not moderate the impact of technology on productivity. These findings highlight the crucial roles of human capital and corporate culture in enhancing productivity, as well as the need for more effective supply chain strategies and up-to-date technology.
Article Details
Section
References
Agustini, I. G. A. A., et al. (2024). Analisis hubungan manajemen rantai pasok terhadap kinerja bisnis pada sektor ekonomi kreatif. Jurnal Manajemen Indonesia, 14(2), 123–135.
Ali, N. (2024). Hubungan antara manajemen human capital dan lean supply chain dalam organisasi. International Journal of Operations & Production Management, 44(3), 567–589.
Aman-Ullah, A., Aziz, A., Ibrahim, H., & Mehmood, W. (2022). The impact of human capital development on employee productivity: The mediating role of employee engagement. Journal of Asian Finance, Economics and Business, 9(1), 251–260.
Andayani, S., & Tirtayasa, S. (2019). Budaya organisasi dan kinerja karyawan. Gramedia.
Andry, J. F., et al. (2022). Pemetaan supply chain dalam mempersiapkan infrastruktur teknologi masa depan. Prosiding Seminar Nasional Teknik Industri.
Aral, S., Brynjolfsson, E., & Wu, L. (2012). Three-way complementarities: Performance pay, human resource analytics, and information technology. Management Science, 58(5), 913–931.
Arndt, F., & Pierce, L. (2018). The behavioral and evolutionary roots of dynamic capabilities. Industrial and Corporate Change, 27(2), 413–424.
Arsyah, T. D., & Pakri. (2023). Pemanfaatan human capital untuk peningkatan kinerja pada sektor teknologi di Indonesia. Jurnal Sains Manajemen, 11(1), 45–60.
Asghar, J., Kanbach, D. K., & Kraus, S. (2025). Toward a multidimensional concept of organizational agility: A systematic literature review. Management Review Quarterly.
Ashton, K. (2009). That 'Internet of Things' thing. RFID Journal, 22(7), 97–114.
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120.
Becker, G. S. (1993). Human capital: A theoretical and empirical analysis, with special reference to education (3rd ed.). University of Chicago Press.
Blut, M., Chong, A. Y. L., Tsiga, Z., & Venkatesh, V. (2022). Meta-analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its validity and charting a research agenda in the red ocean. Journal of the Association for Information Systems, 23(1), 13–95.
Bontis, N. (1999). Managing organizational knowledge by diagnosing intellectual capital: Framing and advancing the state of the field. International Journal of Technology Management, 18(5–8), 433–462.
Brynjolfsson, E., & Hitt, L. M. (2000). Beyond computation: Information technology, organizational transformation and business performance. Journal of Economic Perspectives, 14(4), 23–48.
Brynjolfsson, E., & Hitt, L. M. (2003). Computing productivity: Firm-level evidence. Review of Economics and Statistics, 85(4), 793–808.
Büyüközkan, G., & Göçer, F. (2022). The digitalization of supply chain: A review. Procedia Computer Science, 200, 1806–1815.
Chandra, C., & Grabis, J. (2007). Supply chain configuration: Concepts, solutions, and applications. Springer.
Chandrawati Manalu, N. (2025). Pengaruh budaya organisasi dan kepemimpinan transformasional terhadap kinerja karyawan di era digital. Jurnal Bisnis dan Manajemen, 16(1), 77–92.
Chopra, S., & Meindl, P. (2019). Supply chain management: Strategy, planning, and operation (7th ed.). Pearson.
Christopher, M. (2016). Logistics & supply chain management (5th ed.). Pearson.
Dary, N. H., et al. (2020). Peningkatan manajemen rantai pasok melalui perencanaan strategis SDM di era revolusi industri 4.0. Jurnal Manajemen dan Kewirausahaan, 22(2), 134–145.
David, F. R., & David, F. R. (2017). Strategic management: A competitive advantage approach, concepts and cases (16th ed.). Pearson.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.
Davenport, T. H. (2018). From analytics to artificial intelligence. Journal of Business Analytics, 1(2), 73–80.
Denison, D. R. (2000). Organizational culture: Can it be a key lever for driving organizational change? In S. Cartwright & C. Cooper (Eds.), The handbook of organizational culture. John Wiley & Sons.
Dessler, G. (2020). Human resource management (16th ed.). Pearson.
Deu, I., et al. (2025). Pengaruh sumber daya manusia, sumber daya teknologi, dan kolaborasi terhadap kinerja perusahaan logistik. Jurnal Logistik Indonesia, 9(1), 33–50.
Druiker, P. (2006). Manajemen: Tugas, tanggung jawab, dan praktik. Erlangga.
Elmortada, et al. (2019). Pengelolaan sumber daya manusia dalam perspektif budaya perusahaan sebagai pengungkit kinerja supply chain. International Journal of Productivity and Performance Management, 68(5), 987–1005.
Farajpour, F., Hassanzadeh, A., Elahi, S., & Ghazanfari, M. (2022). Digital supply chain blueprint via a systematic literature review. Technological Forecasting and Social Change, 184, 121976.
Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71.
Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: An international study of supply chain strategies. Journal of Operations Management, 19(2), 185–200.
Ghozali, I. (2013). Aplikasi analisis multivariate dengan program IBM SPSS 21 (7th ed.). Badan Penerbit Universitas Diponegoro.
Ghozali, I., & Latan, H. (2015). Partial least squares: Konsep, teknik dan aplikasi menggunakan program SmartPLS 3.0 (2nd ed.). Badan Penerbit Universitas Diponegoro.
Ghozali, I., & Latan, H. (2020). Partial least squares: Konsep, metode, dan aplikasi menggunakan program WarpPLS 7.0. Badan Penerbit Universitas Diponegoro.
Goyal, S., et al. (2024). Analisis pengaruh budaya organisasi terhadap hasil kinerja rantai pasok. Supply Chain Management: An International Journal, 29(2), 234–250.
Gultom, D. K. (2014). Pengaruh budaya organisasi dan komitmen organisasi terhadap kinerja karyawan. Jurnal Manajemen, 12(2), 1–15.
Gunasekaran, A., Patel, C., & Tirtiroglu, E. (2001). Performance measures and metrics in a supply chain environment. International Journal of Operations & Production Management, 21(1/2), 71–87.
Gunasekaran, A., & Ngai, E. W. T. (2012). The future of operations management: An outlook and analysis. International Journal of Production Economics, 135(2), 687–701.
Haryono, B. (2024). Peran budaya organisasi sebagai alat manajemen strategis. Jurnal Ilmu Manajemen, 15(1), 45–60.
Hasibuan, M. S. P. (2018). Manajemen sumber daya manusia (Revisi). Bumi Aksara.
Heizer, J., Render, B., & Munson, C. (2020). Operations management: Sustainability and supply chain management (13th ed.). Pearson.
Indrajit, R. E., & Djokopranoto, R. (2002). Konsep manajemen supply chain. Grasindo.
Ivanov, D., Tsipoulanidis, A., & Schönberger, J. (2019). Global supply chain and operations management: A decision-oriented introduction to the creation of value (2nd ed.). Springer.
Ke, W. (2010). The moderating role of organizational culture in the relationship between IT capability and firm performance. Proceedings of the International Conference on Information Systems (ICIS).
Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Prentice-Hall.
Kotter, J. P., & Heskett, J. L. (1992). Corporate culture and performance. Free Press.
Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm (16th ed.). Pearson.
Lepak, D. P., & Snell, S. A. (1999). The human resource architecture: Toward a theory of human capital allocation and development. Academy of Management Review, 24(1), 31–48.
Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Rao, S. S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107–124.
M, A., & Yanti, N. (2020). Pengaruh lingkungan kerja dan kinerja supply chain terhadap produktivitas kerja dengan budaya organisasi sebagai variabel mediasi. Jurnal Ilmiah Manajemen Bisnis, 20(2), 155–170.
Mangkunegara, A. A. P. (2005). Manajemen sumber daya manusia perusahaan. Remaja Rosdakarya.
Marlina, Y., & Yulihasri. (2024). Pengaruh budaya organisasi, kepemimpinan, dan human capital terhadap manajemen perubahan. Jurnal Manajemen Perubahan, 12(1), 88–104.
Marler, J. H., & Boudreau, J. W. (2017). An evidence-based review of HR analytics. The International Journal of Human Resource Management, 28(1), 3–26.
MacCarthy, B. L., & Ivanov, D. (2022). The digital supply chain—Emergence, concepts, definitions, and technologies. In The digital supply chain (pp. 3–24). Elsevier.
Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., & Zacharia, Z. G. (2001). Defining supply chain management. Journal of Business Logistics, 22(2), 1–25.
Monk, E., & Wagner, B. (2012). Concepts in enterprise resource planning (4th ed.). Cengage Learning.
Muafi, M., Syafri, W., Prabowo, H., & Sugiharto, T. (2020). The influence of human capital and supply chain capability on SME performance: The mediating role of innovation culture. Journal of Asian Finance, Economics and Business, 7(12), 989–998.
Muis, M., Samad, S., & Alam, S. (2018). Pengaruh budaya organisasi dan motivasi kerja terhadap kinerja karyawan. Jurnal Minds: Manajemen Ide dan Inspirasi, 5(1), 71–86.
Mulyanto, A., & Wulandari, R. (2019). Statistika terapan dengan IBM SPSS. Penerbit Andi.
Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242–266.
Nawawi, H. (2016). Manajemen sumber daya manusia. Gadjah Mada University Press.
Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford University Press.
Nurdiana, D. (2022). Pengaruh green competitive advantage dan manajemen rantai pasok terhadap kinerja perusahaan dengan green human capital sebagai variabel moderasi. Jurnal Akuntansi dan Bisnis, 22(1), 45–62.
Overby, E., Bharadwaj, A., & Sambamurthy, V. (2006). Enterprise agility and the enabling role of information technology. European Journal of Information Systems, 15(2), 120–131.
Pearce, J. A., & Robinson, R. B. (2013). Strategic management: Planning for domestic & global competition (13th ed.). McGraw-Hill.
Ployhart, R. E., & Moliterno, T. P. (2011). Emergence of the human capital resource: A multilevel model. Academy of Management Review, 36(1), 127–150.
Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. Free Press.
Porter, M. E., & Heppelmann, J. E. (2014). How smart, connected products are transforming competition. Harvard Business Review, 92(11), 64–88.
Pringgabayu, D. (2023). Pengaruh manajemen human capital dan technology acceptance model terhadap produktivitas kerja karyawan. Jurnal Psikologi Industri dan Organisasi, 7(2), 112–125.
Pujawan, I. N. (2017). Supply chain management. Guna Widya.
Revadi, C. E., et al. (2025). Peningkatan kinerja supply chain untuk pembangunan berkelanjutan melalui budaya organisasi dan budaya lokal. Journal of Cleaner Production, 330, 129876.
Rezeki, F., Librianty, N., & Farhas, R. J. (2023). Pengaruh pengawasan dan budaya organisasi terhadap produktivitas kerja karyawan melalui komitmen organisasi. Jurnal Manajemen Dayasaing, 25(1), 1–15.
Riduwan. (2015). Skala pengukuran variabel-variabel penelitian. Alfabeta.
Rivai, V. (2004). Manajemen sumber daya manusia untuk perusahaan. Raja Grafindo Persada.
Rizvi, S. H., et al. (2024). Hubungan antara ketahanan human capital dan ketahanan supply chain: Studi fenomenologis. Qualitative Research in Organizations and Management, 19(1), 56–78.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Pearson.
Rungsrisawat, S., & Jermsittiparsert, K. (2019). Pengaruh human capital terhadap agilitas layanan kesehatan melalui kinerja rantai pasok dengan orientasi teknis sebagai variabel moderasi. International Journal of Innovation, Creativity and Change, 5(2), 899–917.
Saepudaolah, D., & Margono, H. (2023). Analisis kompetensi, kompensasi dan kedisiplinan terhadap kinerja karyawan dengan budaya organisasi sebagai variabel moderating. Tax and Business Journal, 4(2), 351–363.
Samson, K., & Bhanugopan, R. (2022). Strategic human capital analytics and organisation performance: The mediating effects of managerial decision-making. Journal of Business Research, 144, 637–649.
Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.
Schultz, T. W. (1961). Investment in human capital. The American Economic Review, 51(1), 1–17.
Sedarmayanti. (2017). Tata kerja dan produktivitas kerja. Mandar Maju.
Setianingsih, F. E., et al. (2023). Kesiapan human capital dan budaya digital terhadap kinerja karyawan dalam menghadapi industri 4.0. Jurnal Teknologi dan Manajemen Industri, 15(2), 200–215.
Siagian, H., & Tarigan, Z. J. H. (2023). Pengaruh manajemen pengetahuan terhadap kinerja perusahaan dengan peran mediasi teknologi produksi dan integrasi supply chain. Jurnal Sistem Informasi Bisnis, 13(1), 34–49.
Simchi-Levi, D., Kaminsky, P., & Simchi-Levi, E. (2008). Designing and managing the supply chain: Concepts, strategies, and case studies (3rd ed.). McGraw-Hill.
Sinaga, H., et al. (2019). Pengaruh kapabilitas budaya organisasi dan kapabilitas hubungan terhadap kinerja operasional supply chain. Jurnal Supply Chain Indonesia, 3(2), 89–102.
Sinungan, M. (2014). Produktivitas: Apa dan bagaimana. Bumi Aksara.
Sink, D. S., Tuttle, T. C., & Shin, S. I. (1989). Planning and measurement in your organization of the future (pp. 170–184). Industrial Engineering and Management Press.
Siregar, R. T., Pantas, H., & Sudirman, A. (2024). Kinerja human capital pada perusahaan manufaktur di Indonesia: Pengaruh manajemen kerja tim dan kepuasan kerja. Jurnal Manajemen dan Organisasi, 15(1), 55–70.
Snell, S. A., & Crane, B. (2015). Human capital. In Wiley encyclopedia of management. John Wiley & Sons.
Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.
Supply Chain Indonesia. (2021). Membangun budaya kolaborasi dalam rantai pasok. https://supplychainindonesia.com/
Sutabri, T. (2014). Konsep sistem informasi. Andi Offset.
Sutisna, H., Hubeis, A. V. S., & Syamsu, M. (2014). Peran human capital, corporate value dan good corporate governance melalui kinerja karyawan terhadap kinerja perusahaan di PTPN VII Lampung. Manajemen IKM, 131–139.
Sutrisno, E. (2019). Budaya organisasi. Kencana Prenada Media Group.
Tika, M. P. (2006). Budaya organisasi dan peningkatan kinerja perusahaan. Bumi Aksara.
Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319–1350.
Teece, D. J., Peteraf, M., & Leih, S. (2016). Dynamic capabilities and organizational agility: Risk, uncertainty, and strategy in the innovation economy. California Management Review, 58(4), 13–35.
Tornatzky, L. G., & Fleischer, M. (1990). The processes of technological innovation. Lexington Books.
Turban, E., Pollard, C., & Wood, G. (2018). Information technology for management: On-demand strategies for performance, growth and sustainability (11th ed.). John Wiley & Sons.
Tusriyanto, et al. (2023). Optimalisasi kinerja organisasi melalui strategi SDM dan integrasi teknologi untuk meningkatkan inovasi. Jurnal Inovasi dan Kewirausahaan, 12(2), 167–180.
Ulum, P., & Yasmir. (2022). Analisis kapabilitas manajemen sumber daya manusia pada PT Mega Sawindo Perkasa. Jurnal Studi Manajemen Organisasi, 19(1), 45–60.
Van der Vaart, T., & Van Donk, D. P. (2010). Supply integration: An investigation of its multidimensionality and relational antecedents. International Journal of Production Economics, 124(2), 204–215.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425–478.
Venkatesh, V. (2022). Adoption and use of AI tools: A research agenda grounded in UTAUT. Annals of Operations Research, 308(1–2), 641–652.
Veronika, D., & Laurence. (2025). Pengaruh manajemen rantai pasok, budaya organisasi, dan inovasi organisasi terhadap kinerja organisasi dengan keunggulan kompetitif sebagai variabel mediasi. Jurnal Strategi Bisnis, 18(1), 23–40.
Walidaini, R. (2020). Manajemen strategik perusahaan. CV. Budi Utama.
Walter, A.-T. (2021). Organizational agility: Ill-defined and somewhat confusing? A systematic literature review and conceptualization. Management Review Quarterly, 71(2), 343–391.
Wheelen, T. L., & Hunger, J. D. (2012). Strategic management and business policy: Toward global sustainability (13th ed.). Pearson.
Wibowo. (2016). Perilaku dalam organisasi. Rajawali Pers.
Widjaja, W., et al. (2019). Peran kualitas SDM dalam memediasi manajemen SDM, teknologi informasi, dan budaya organisasi terhadap kinerja karyawan. Jurnal Manajemen Sumber Daya Manusia, 13(2), 245–260.
Widodo, S. E. (2015). Manajemen pengembangan sumber daya manusia. Pustaka Pelajar.
Wirges, F., & Neyer, A.-K. (2022). Towards a process-oriented understanding of HR analytics: Implementation and application. Review of Managerial Science, 17(6), 2077–2108.
Wisedsin, T., Jermsittiparsert, K., Thitrat, P., & Aunyawong, W. (2020). Role of advanced manufacturing technology, human capital and employee empowerment to enhance manufacturing industry supply chain performance. International Journal of Supply Chain Management, 9(2), 411–418.
Wisner, J. D., Tan, K.-C., & Leong, G. K. (2016). Principles of supply chain management: A balanced approach (5th ed.). Cengage Learning.
Wright, P. M., & McMahan, G. C. (2011). Exploring human capital: Putting 'human' back into strategic human resource management. Human Resource Management Journal, 21(2), 93–104.
Xu, H., et al. (2022). The impact of supply chain management practices on firm performance: An empirical investigation. Sustainability, 14(5), 1234.
Youndt, M. A., Subramaniam, M., & Snell, S. A. (2004). Intellectual capital profiles: An examination of investments and returns. Journal of Management Studies, 41(2), 335–361.
Yusuf, A. M. (2016). Metode penelitian kuantitatif, kualitatif & penelitian gabungan. Prenadamedia Group.
Zhao, H. (2015). Hubungan manajemen SDM, strategi produksi, dan kinerja organisasi. Asia Pacific Journal of Management, 32(4), 889–916.
Zulfandi, et al. (2021). Pengaruh kewirausahaan korporasi dan budaya organisasi terhadap manajemen rantai pasok serta dampaknya terhadap kinerja operasional perusahaan logistik. Jurnal Logistik dan Rantai Pasok, 5(1), 33–48.