The Mediating Role of Teamwork in the Relationship Between Transformational Leadership, Work Environment, Organizational Culture, Job Stress, and Job Satisfaction at Cinere Resort Apartment, Depok

Abstract

Employee job satisfaction is a crucial factor in the hospitality and property industries, where employee turnover reflects potential organizational challenges. This study examines the mediating role of teamwork in the relationships between transformational leadership, work environment, organizational culture, job stress, and job satisfaction at Cinere Resort Apartment, Depok. A quantitative explanatory approach was employed, involving 50 employees selected through saturated sampling. Data were collected using online questionnaires with a five-point Likert scale and analyzed using IBM SPSS Statistics version 25. The analytical techniques included validity and reliability tests, classical assumption tests, multiple linear regression, and path analysis. The findings indicate that transformational leadership, work environment, organizational culture, and job stress have no significant direct effects on job satisfaction. However, teamwork has a positive and significant effect on job satisfaction. Furthermore, teamwork fully mediates the relationships between transformational leadership and work environment with job satisfaction. It also mediates the relationship between organizational culture and job satisfaction through a negative indirect effect, indicating potential misalignment between collaborative values and individual reward systems. However, teamwork does not mediate the relationship between job stress and job satisfaction. These findings emphasize the importance of strengthening teamwork and collaborative relationships to improve employee job satisfaction at Cinere Resort Apartment, Depok.